Salesforce Experience Cloud
Salesforce Experience Cloud is a digital experience platform that enables organisations to build secure, branded portals, websites, and communities powered directly by CRM data. It connects seamlessly to core Salesforce objects and processes, allowing customers, partners, and employees to self-serve and collaborate through data-driven experiences such as support hubs, partner portals, and customer communities. With built-in personalisation, mobile-ready templates, and robust security and access controls, Experience Cloud improves engagement, reduces support effort, and streamlines processes across the extended business ecosystem.
Salesforce Experience Cloud Key Features
- Experience Builder and Pre-built Templates
- Customer, Partner, and Employee Portals
- Knowledge Base and Self-Service Communities
- CRM and Data Integration with Core Salesforce Objects
- Personalisation, Audience Targeting, and Recommendations
- Role-Based Access, Security, and Sharing Controls
- Mobile-Optimised, Responsive Experiences
- Analytics, Dashboards, and Engagement Reporting
- Collaboration Tools, Chatter, and Community Engagement Features
- Support for E-commerce and Transactional Experiences
Why Choose OM Soft?
Connected, Self-Service Experiences
We design secure, branded portals that connect directly to Salesforce data, enabling customers, partners, and employees to self-serve and collaborate efficiently.
Improved Engagement & Productivity
Personalised, mobile-ready experiences keep users engaged while reducing support effort and manual processes across Sales, Service, and Partner teams.
Faster Time to Value
Our accelerators, reusable components, and agile delivery approach help you launch quickly and scale confidently.
Proven Salesforce Expertise
With deep Experience Cloud and CRM knowledge, we build solutions that are secure, scalable, and aligned to your business outcomes.
👉 Contact us today to create connected, personalised experiences that drive engagement and growth
