Agentforce Commerce | Formerly Commerce Cloud
Agentforce Commerce Cloud is a cloud-based ecommerce platform that helps brands deliver unified, personalised shopping experiences across web, mobile, and in-store channels for both B2C and B2B buyers. It centralises storefronts, product data, pricing, orders, and payments on a single platform, with embedded AI to optimise merchandising, product recommendations, and conversion rates. Seamlessly integrated with the broader Salesforce ecosystem, Agentforce Commerce Cloud enables businesses to scale globally, manage high traffic, and create data-driven customer journeys that turn first-time visitors into loyal, repeat customers.
Agentforce Commerce Key Features
- B2C Commerce
- B2B and B2B2C Commerce
- Unified Commerce Platform
- Headless and API-First Commerce
- Product, Catalog, and Pricing Management
- AI-Powered Product Recommendations (Einstein)
- Multi-Channel and Omnichannel Commerce (Web, Mobile, Social, Store)
- Integrated Order Management
- Promotions, Loyalty, and Personalisation Tools
- Analytics, Reporting, and A/B Testing
Why Choose OM Soft?
Unified Shopping Experience: Deliver seamless, personalised commerce across web, mobile, and in-store channels for both B2C and B2B buyers.
AI-Powered Optimisation: Use embedded AI to optimise merchandising, product recommendations, and conversion, driving higher sales and engagement.
Centralised Operations: Manage storefronts, product data, pricing, orders, and payments on a single platform for streamlined ecommerce operations.
Scalable & Integrated: Scale globally, handle high traffic, and connect seamlessly with the Salesforce ecosystem to create data-driven customer journeys.
👉 Scale globally and convert more customers! Reach out today to start your Agentforce Commerce journey.